[WT-support] New Computer: Win-Test crashes

[Büttner, Bernhard, FCI1]

Hello Laurent:
 
Thanks for your fast reply. 
 
1) the interfaces configuration is empty. No COM settings, no LPT, no radio, no network.
2) the setup window closes, the databases and the QSO data is loaded, the windows come up and at then the crash message pops up. I have attached a screen shot so you can see.
3) DLPORTIO.SYS is loaded
4) Yes, I have admin rights on this machine.
 
There was a personal note from Dominik, HB9CZF, sent to me privately: Firewall is disabled on this system. But there is on-access virus checking enabled (Sophos). However, nothing changed here lately.
 
So, I hope it's nothing silly on my side, hi...
 
73,
 
Ben, DL6RAI/QRL 
________________________________

From: support-bounces at win-test.com [mailto:support-bounces at win-test.com] On Behalf Of Laurent HAAS - F6FVY
Sent: Monday, March 06, 2006 10:22 AM
To: support at win-test.com
Subject: Re: [WT-support] New Computer: Win-Test crashes



	Hi Ben
	
	Büttner a écrit :
	
	> I can start the program fine. When I try to create a new file, I get into the setup window, and after filling in all the contest information, I press OK and the program crashes with the following message:
	
	(snip)
	
	Wow... Very unusual situation !
	
	> - downgrade to older WT versions (2.27 and 2.25)
	> - de-install WT completely and do a new install
	>
	> Nothing helped, no change.
	
	Mmmmm... Even worse :-(
	
	Some tests and questions :
	
	1/ Once WT is started, could you please check the Interfaces
	configuration in the Options menu, before creating or opening a file ?
	Maybe there is smth wrong in it (TBH, a fresh install should have
	everything disabled, but who knows ?). Try to disable everything
	(especially the network, voice keyer, etc...), and if it works, enable
	your interfaces step by step.
	
	2/ Pse confirm it does crash *right after* the "OK" in the contest
	settings dlg. Meaning, no database loading etc...
	
	3/ Is DLPORTIO.SYS installed ?
	
	4/ Did you install WT with the admin rights ? And do you start it with
	the admin rights ?
	
	Hope this helps !
	
	73
	
	Larry - F6FVY
	
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